MADE FOR YOU
Production & delivery
Each coat takes 2–4 weeks to make, then 9–14 days to ship. You’ll get a tracking number by email as soon as your order ships.
Read our shipping policyCROWN COAT CARE
A little help,
with a royal touch.
Questions about your coat, choosing a size, or an existing order? Send us a message. We’re here to help.
For order enquiries, include your order number and the email used at checkout.
Send us a message
ORDER SUPPORT
Let’s make it right
Need to change or cancel an order? Contact us as soon as possible. We’ll do our best to help before it’s processed.
All sales are final once your order has been processed. If your coat arrives damaged or you received the wrong item, send us a message and we’ll make it right.
Looking for a quick answer? Visit our FAQ.